Find a local home cleaner
in Melbourne

Our reviews

4.8

From 166 reviews

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Our reviews are important to us. We work hard to do everything we can to meet the cleaning needs of our clients, and we believe that what they say about us is what really matters.

Being one of the most well-reviewed house cleaning companies in Melbourne, we are proud of the reputation we have earned over the 22 years we have been in business. Read what our clients have to say about us from over 160 online reviews.

4.8

From 166 reviews

Google Reviews OneFlare Reviews
True Local Reviews WOMO Reviews

Why choose Excel Cleaning

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Melbourne based

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Family owned

We help you find more time in your day

Our family-run business has been providing reliable home cleaning services in Melbourne for over 22 years. Our friendly staff are always on hand to match you with the right cleaner, so you can focus on the more important things in life.

22

Years experience

300,000+

Cleans completed

90+

Current cleaners

538

Suburbs serviced

Our home cleaning services

Regular cleaning

Weekly or fortnightly cleaning service to help keep your house clean and tidy.
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One-off cleaning

A thorough clean suitable for end of lease, move-in clean or a spring clean.
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How it works

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Give us a call

We like to speak to you on the phone to find out your cleaning needs so we can arrange a service that works for you

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Meet your cleaner

Meet your cleaner at the start of the service to show them through your home and explain how you like things done

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Sit back and relax

Let our cleaning expert take care of everything for you quickly and efficiently

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Follow up call

We will call you the day after the clean to check in and make sure you are satisfied with the service

Ready to get started?

Common questions

Regular service

Payment is made directly to the cleaner and can be done either by cash on the day of the service or via direct deposit into their bank account, whichever is more convenient for you.

One-off service

For all one-off services, including end of lease, move in or spring cleaning, we require a $100 deposit over the phone to secure the booking. This payment can be made by debit or credit card. Once the service is complete and you are happy with the job, we process the remainder of the payment through the same card.

Experienced and professional

Our team of over 90 cleaners are able to reach over 500 suburbs in Melbourne. This means we always have someone on hand who is just right to clean your home.

The best of the best

We advertise extensively throughout Melbourne to find the perfect candidates and end up hiring around 1% of people who apply. Each of our cleaners undergo training with our experienced staff to make sure their skills are up to scratch.

Fully vetted and trained

Our cleaners are all:

  • Police checked
  • Fully insured
  • Personally interviewed
  • Thoroughly reference checked
  • Professionally trained by us
  • Friendly and courteous
Meet your cleaner

We allow (and prefer) clients to meet their professional house cleaner before they start. Once you're happy with your cleaner and based on your preferences, you can let the cleaner in yourself, hide a key for them or give them a key directly. Many of our clients give their cleaner a key because of how satisfied they are with our careful recruitment and training process.

Money back guarantee

We are so confident in the exceptional quality of our cleaning agency in Melbourne that we offer a 100% money back guarantee if something goes wrong or can’t be corrected. If, for whatever reason, you are not satisfied with our house cleaning service, simply give us a call and we will do whatever we can to resolve the situation.

We will either:

1.

Work with the cleaner that was allocated to you to make sure that they are meeting the high standards of our service.

2.

Allocate a new cleaner to you if the current cleaner isn’t working out.

3.

If nothing more can be done to remedy the issue, we will happily give you your money back.